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Charles Sturt University Case Study - Polycom

Connecting students, faculty, and staff across regional Australia to engage with learning and teaching, enabling users to work from anywhere

Vast distances in Australia have often meant that accessibility to education, especially in remote areas, can often be challenging. However, collaboration technology and blended learning methods are providing new opportunities for students, particularly in regional areas, to participate in classes that may otherwise have required them to leave their home towns or workplaces. 

CSU continues to be strongly focused on providing improved access to education in regional areas and optimizing faculty resources to serve their people and communities better. What helps CSU’s IVT program stand out from traditional online learning is the live two-way interaction between students and lecturers, making this method of learning more inclusive and personal. Through technology, students are no longer merely receiving information, but actively participating and collaborating with their peers and lecturers, improving the learning process and experience across large distances.


An Evolving and Flexible Collaboration Environment

As a long-term Polycom customer, CSU’s unified communications environment has progressed through many generations of Polycom endpoints and collaboration technology. Among the solutions which make up the university’s collaboration set-up, are around 125 Polycom RealPresence Group Series video endpoints in the 40 IVT rooms and 85 admin conference rooms, RealPresence Media Suite for recording and archiving of video content, VVX Series VoIP desk phones in office and administrative function areas, and RealPresence Access Director for secure firewall traversal beyond the university’s networks.


The Future of Connected Learning With the success of stronger collaboration, CSU’s technology roadmap for education delivery is one that remains in growth. “Perhaps in 10 years’ time, there may not be physical classrooms any more, but a stronger focus on virtual learning to enable more students to join courses from their location of choice,” says Roberson.


He continues: “Technology is driving change and users’ adoption of technology is dictating different ways of learning. Regardless of the technology challenges and opportunities, as a university, we will endeavour to meet the requirements which the market demands and what students are looking for.” 


Written by Poly

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